Category : Value
You have customers – what are you doing to keep them?

Keeping customers is about the experience, and the employees control the culture and temperature of […]

Waste Not, Want Not?
Waste Not, Want Not?

The old saying, “waste not, want not” isn’t heard a lot. But when it comes […]

Are You a Disengaged Manager?

I’ve been very interested in the issues around employee disengagement.  But let’s flip that over. […]

Do you manage your finances more than your people?

A while ago I posted on employee engagement, or more accurately on employee disengagement.  Here […]